USAHello is a free online center for information and education for refugees, asylum seekers, immigrants and welcoming communities.

Meet USAHello

USAHello is a non-profit organization that uses technology to connect immigrant communities with the information and resources they need to thrive.

What we do

USAHello’s platform serves as a hub for trustworthy information and educational resources visited by over 3.5 million of people from diverse backgrounds this year. We work hard to be relevant to the communities we serve. Our information is written in plain English and translated into additional languages to ensure it is accessible to as many people as possible. Our website covers a wide range of topics, and our FindHello app (a partnership with UNHCR) connects people to local services. Our popular online classroom offers free citizenship and GED® preparation classes.

Guided by the population we serve

Our work is guided by the communities we serve. We believe that newcomers themselves are their own best advocates, and more than half of our board members are first- and second-generation immigrants. Our programs were developed by and are continually guided by community input, including USAHello’s Technical Advisory Council of refugees and immigrants, many of whom work directly with other newcomers. We encourage regular feedback and contributions from diverse voices throughout our site.

History

Since our founding as a nation, the USA has welcomed people from all over the world to come together toward a shared dream. Today, more than a million future Americans come to the U.S. each year, bringing with them the diverse talents, culture and perspectives that help our country prosper. We know that when our newest neighbors have the information and tools they need to succeed, everyone benefits. We are here to bridge the gap from survive to thrive.

USAHello was founded in 2011 as the Refugee Center Online, in response to the eagerness of newly arriving refugees and other immigrants to learn and adapt, and the lack of online content for this population. Today the digital gap in both language and information geared to non-native English speakers still exists and the growing demand for our services – from 70,000 site visitors in 2016 to more than 3.5 million in 2023 – shows that we are meeting a critical need.

In 2019 we changed our name to USAHello to make sure that our audience knows everyone is welcome. We also launched a sister website, ItaliaHello, to serve migrants in Europe.

USAHello is a registered 501(c)3 non-profit organization (EIN 45-3789421).