Jinsi ya kuwa seva ya mgahawa

Kiingereza piaKiingereza hakuna

Seva ya mgahawa ni baadhi ya watu muhimu katika migahawa. Kuleta chakula kwa wateja na kuhakikisha wateja kufurahia wakati wao. Tafuta nini unahitaji kujua kuhusu kuwa seva ya mgahawa.

Restaurant servers are some of the most important people in restaurants. They bring food to the customers and make sure customers enjoy their time. Find what you need to know about becoming a restaurant server.

A restaurant server taking orders from customers

A restaurant server taking orders from customers

Seva ya mgahawa ni nini?

What is a restaurant server?

Seva ya mgahawa ni mtu ambaye anamtumikia chakula na kunywa kwa wateja katika mgahawa. Watu wengi kutumia masharti "mhudumu" na "mhudumu" wakati ni kuzungumza juu ya seva ya mgahawa.

A restaurant server is the person who serves food and drinks to customers in a restaurant. Most people use the terms “waiter” and “waitress” when they are talking about restaurant servers.

Baadhi ya watu ambao ni seva ni katika miaka yao ya ujana au 20s. Inaweza kuwa katika shule ya au tu kuanza kazi yao. Hata hivyo, Seva inaweza kuwa watu wa umri wote. Unaweza kuchagua kuwa seva ya mgahawa kwa sababu una sehemu = muda kazi na wanataka fedha zaidi. Baadhi ya watu wanaweza kufanya kazi hii wakati wanatafuta kazi nyingine.

Some people who are servers are in their teenage years or 20s. They may be in school or just starting their careers. However, servers can be people of all ages. You might choose to be a restaurant server because you have a part=time job and want more money. Some people may do this work when they are searching for other jobs.

Kuwa seva ni kazi ya heshima. Baadhi ya watu kuchagua kuwa seva maisha yao yote. Kuwa seva pia ni moja ya njia bora ya kuanza kazi katika sekta ya mgahawa.

Being a server is an honorable job. Some people choose to be servers their whole life. Being a server is also one of the best ways to start a career in the restaurant industry.

Kuhusu kazi

About the job

Unaweza kutegemea nini katika kazi ya seva ya mgahawa?

What can you expect in the job of restaurant server?

Wajibu wa seva ya mgahawa

Duties of a restaurant server

Seva ya mgahawa kuu wajibu ni kuwahudumia wateja. Yeye pia anafanya kazi na wafanyakazi wengine katika mgahawa. Wakati mwingine, Seva inaweza kusaidia jikoni kama mgahawa ni busy sana.

A restaurant server’s main duty is to serve the customer. He or she also works with other staff at the restaurant. Sometimes, servers may help out in the kitchen if the restaurant is very busy.

Ni pamoja na majukumu:

Duties include:

  • Salamu wateja na kuwapeleka katika viti vyao
  • Kusikiliza amri na kuandika yao
  • Kubeba chakula na vinywaji kwa wateja
  • Kukariri Menyu na vyakula maalum ya siku
  • Kukagua na wateja kuona kama wanahitaji chochote
  • Inasafisha majedwali baada ya wateja kuondoka
  • Kusafisha yaliyomwagika na sahani kuvunjwa na glasi
  • Kuhakikisha kuna vifaa vya kutosha
  • Greeting customers and taking them to their seats
  • Listening to orders and writing them down
  • Carrying food and drinks to the customers
  • Memorizing the menu and special food items of the day
  • Checking with customers to see if they need anything
  • Cleaning up tables after customers leave
  • Cleaning up spills and broken dishes and glasses
  • Making sure there are enough supplies

Kuangalia video kuhusu jinsi ya kuwa seva ya hoteli nzuri kula

Watch a video about how to be a good restaurant server

Mahali pa kazi

Workplace

Seva ya migahawa wanaweza kufanya kazi katika aina nyingi tofauti za migahawa. Baadhi kuwa kawaida na kutoa chakula nafuu. Seva baadhi kazi katika migahawa ghali na chakula dhana. Kama kazi katika mgahawa ghali unaweza kutengeneza fedha zaidi. Bila kujali ambapo kazi, itakuwa kazi na timu ya shughuli. Unaweza kusimama na kutembea zaidi ya siku.

Restaurants servers can work in many different types of restaurants. Some may be casual and offer cheap food. Some servers work in expensive restaurants with fancy food. If you work in an expensive restaurant you might make more money. No matter where you work, you will be working with a busy team. You will be standing and walking most of the day.

Mshahara

Salary

Seva ya mgahawa anapata kuhusu $25,000 kwa mwaka. Mapato yao kuja katika mshahara na vidokezo (fedha za ziada kutoka wateja). Mshahara kila saa ni kawaida chini sana, na seva za kufanya zaidi ya fedha zao katika vidokezo. Wacha watu wengi 15% mswada katika vidokezo. Wanaweza kuacha kidogo au zaidi kulingana na wao walidhani ya huduma yako. Kama wewe ni mzuri katika kazi yako, Unaweza kupata tips zaidi.

A restaurant server earns about $25,000 per year. Their earnings come in wages and tips (extra money from customers). The hourly wages are usually very low, and servers make most of their money in tips. Most people leave 15% of the bill in tips. They may leave less or more depending on what they thought of your service. If you are good at your job, you will earn more tips.

Kuhusu mtu

About the person

Je, ni aina gani ya mtu hufanya seva ya hoteli nzuri kula? Kama kufurahia kuwahudumia wengine, kuwa seva ni kazi nzuri kwa ajili yenu. Kuongea na wafanyakazi na wateja zaidi ya siku, hivyo kazi pia suti watu kirafiki.

What kind of person makes a good restaurant server? If you enjoy serving others, being a server is a good job for you. You will be talking to staff and customers most of the day, so the job also suits friendly people.

Rseva ya estaurant lazima kirafiki hata wakati walipokuwa wamechoka au wakati wateja ni wajeuri. Wateja wanaweza kuwaambia wewe haraka au kwamba ni si kufanya kazi nzuri. Haijalishi nini wanasema, Seva lazima tulia na kujaribu tabasamu. Seva pia haja kupangwa kama wao kufanya mambo mengi kwa mara moja.

Restaurant servers must be friendly even when they are tired or when customers are rude. Customers might tell you to hurry or that you are not doing a good job. No matter what they say, servers must stay calm and try to smile. Servers also need to be organized as they do many things at once.

Sifa unapaswa kuwa

Qualities you should have

  • Uvumilivu
  • Kumbukumbu nzuri
  • Usafi
  • Kuwa kwa wakati
  • Nafsi chanya
  • Msikilizaji mzuri
  • Mawasiliano mazuri
  • Juhudi
  • Patience
  • Good memory
  • Cleanliness
  • Being on time
  • Positive personality
  • Good listener
  • Good communication
  • Energetic

Ujuzi unahitaji

Skills you will need

  • Huduma kwa wateja
  • Math msingi ujuzi
  • Ujuzi wa huduma wa Jedwali rasmi (kwa ajili ya mikahawa baadhi)
  • Customer service
  • Basic math skills
  • Formal table service skills (for some restaurants)

Kupata sifa

Get qualified

Mafunzo gani, vyeti na uzoefu wa kufanya haja ya seva ya mgahawa?

What training, certification and experience do restaurant servers need?

Mafunzo

Training

Si haja ya mafunzo ya kuwa seva ya mgahawa katika migahawa ya kawaida. Unahitaji mafunzo katika ujuzi wa kuhudumu rasmi kwa “kukula vyema” migahawa. Baada ya wewe ni walioajiriwa, wewe pengine Watafunzwa jikoni usalama na utunzaji wa chakula.

You do not need training to become a restaurant server in casual restaurants. You will need training in formal serving skills for “fine dining” restaurants. After you are hired, you will probably be trained on kitchen safety and food handling.

Vyeti

Certification

Kama unafanya kazi katika mgahawa zinazodumu, Unaweza wewe kuwa na diploma sekondari.

If you are working at a high-end restaurant, they may want you to have a high school diploma.

Katika baadhi ya majimbo, unahitaji chakula utunzaji cheti kuitwa gentemot na ANSI kwa ajili ya usalama wa chakula. Unahitaji kupata programu ya vibali ANSI. Mojawapo ya programu hizi vifaa ni ServSafe, ambayo inaendeshwa na chama Taifa ya mgahawa. Lakini kuna programu nyingi za vifaa. Kupata madarasa ya usalama wa chakula katika nchi yako au vyeti vya usalama wa chakula mtandaoni.

In some states, you will need a food handling certificate called an ANSI Accreditation for Food Safety. You will need to find an ANSI-accredited program. One of these accredited programs is ServSafe, which is run by the National Restaurant Association. But there are many other accredited programs. Find food safety classes in your state or online food safety certificates.

Uzoefu

Experience

Kama una uzoefu wa awali katika migahawa, utapata ya rahisi kupata kazi kama seva ya mgahawa. Hata hivyo, Unaweza mara nyingi kupata kazi bila uzoefu wowote kama kuonyesha wewe ni ya kuaminika na hamu ya kujifunza.

If you have prior experience in restaurants, you will find it easy to get a job as a restaurant server. However, you can often get a job without any experience if you show you are reliable and eager to learn.

Jifunze zaidi

Learn more

Rasilimali nyingine

Other resources

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