Your privacy is important to us.
This policy explains what we do with the information you give us when you use USAHello’s website, classroom, or interact with us on social media.
Privacy Notice
This notice explains how we protect your privacy. It only applies to information collected by this website.
Here’s what you will learn:
- What personal information we collect from you
- How we use and share your information
- Your choices about how we use your information
- How we keep your information safe
- How you tell us to delete, correct, or change your information
USAHello is not part of the U.S. government. You do not need to give us your immigration status to use the free public information on our website or classroom.
Please do not send us immigration documents, A-numbers, case numbers, or other sensitive information. We do not voluntarily share personal information with immigration enforcement agencies. We will only disclose information if we are required to do so by law.
Information we collect, use, and share
We only have information about you that you choose to give us by email, text, or other direct contact. USAHello owns the information collected on this site. We do not give, sell, or rent this information to any other person, organization, or website.
If you sign up for updates through text messages, USAHello will not share your information with others and will not reply to your messages. Please do not send personal or sensitive information by text.
Non-personal information and cookies
When you use our website, we may collect information that does not identify you personally. This includes your IP address and the pages you visit.
We may also send cookies to your computer. Cookies are small text files that help us recognize you when you return to our site and remember your language preference. They also help us understand how you use our website.
We use cookies and other non-personal information to improve your experience on our site and to learn where our users are located and which pages they visit most.
Use of artificial intelligence
We may use artificial intelligence tools, including large language models (LLMs), to help review, translate, organize, or improve general website content. We only use information that does not identify an individual. We do not submit users’ personal or sensitive information to AI tools.
How we contact you and respond to your requests
When you contact us, we use your information to respond to you. We do not share your information with anyone outside of our organization unless necessary to fulfill your request. For example, if you ask us to enroll you in a program that is not on our website, we may need to share your information with that program.
Unless you tell us not to, we may contact you in the future. We might email you about our programs, new classes, news, or updates to this privacy policy. You can ask us to stop contacting you at any time by emailing hello@usahello.org.
Your rights over your information
You can email us at hello@usahello.org to:
- See what information we have about you
- Change, correct, or delete your information
- Ask any questions or share concerns about how we use your information
How we protect your information
We take great care to protect your information. When you send us personal information, it is protected both online and offline. You can check if a webpage is safe by looking for a padlock in the address bar.
If we collect sensitive information from you, such as credit card details for donations, we encrypt it so it is sent to us securely.
We also protect your information offline. Only staff who need it for specific jobs, like teaching courses or sending emails, can access your personal information.
Questions
If you have any questions or think we are not following this policy, please email us at hello@usahello.org.
Note: If our privacy policy changes, we will update this page. However, the updated policy will still apply to any information you gave us before the change.